Who We Are
Child Care Information is a bilingual, non-profit information
and referral service on early learning and child care. The program has
been mandated by the City of Ottawa to manage the Child Care Centralized
Waiting List for all Licensed Child Care Centres and Home Child Care Agencies
within the City of Ottawa boundaries. CCI YouTube video
What We Do
For families seeking licensed child care spaces, the Centralized
Waiting List greatly simplifies the process by allowing parents/guardians
to register their child or children on the waiting list of several child
care services in one step.
(Before proceeding with the on-line application, please refer to the
resources located to the left of the screen.)
To put their child on the waiting list, families can
- download an application form and mail or fax the completed
form to Child Care Information,
- phone 613-248-3605 for a registration form, or have
a counsellor assist you with the registration process,
- click here to complete the on-line registration process.
It’s easy, fast, and accessible 24 hours on the Internet.
By registering once, families can put their children on
several waiting lists for child care spaces at the same time. (Each
child can be registered with up to 9 different licensed child
care centres and/or 6 licensed home child care agencies.)
- You should only register once for each child
- If you are already registered and would like to make changes to your file, please contact Child Care Information.
- Registering with the Centralized Waiting List does
not guarantee you a child care space. Each child care
service retains control of its own waiting list. It is
the responsibility of the child care service to contact
parents when a space becomes available.
- Parents may want to contact and visit the child care
programs they are interested in for more information.
- The City of Ottawa is the delivery agent responsible for managing child care services in Ottawa. Under provincial legislation, this responsibility also includes identifying available French-language child care programs. Child care agencies no longer have the option to identify their programs as being bilingual.
In keeping with the City of Ottawa’s Bilingualism Policy, the criteria used to determine the French-language designation of licensed child care programs are intended to ensure that French-language services are available to meet the needs of the Francophone population.
Hours of Operation
Monday to Friday; 8:30 a.m. to 4:30 p.m.
How to Contact Us
Our office is located at
Industrial Ave., Suite 600