Ottawa

Resources

Who We Are

Child Care Information is a bilingual, non-profit information and referral service on early learning and child care. The program has been mandated by the City of Ottawa to manage the Child Care Centralized Waiting List for all Licensed Child Care Centres and Home Child Care Agencies within the City of Ottawa boundaries.

What We Do

For families seeking licensed child care spaces, the Centralized Waiting List greatly simplifies the process by allowing parents/guardians to register their child or children on the waiting list of several child care services in one step. (Before proceeding with the on-line application, please refer to the resources located to the left of the screen.)

To put their child on the waiting list, families can

    • download an application form and mail or fax the completed form to Child Care Information,
    • phone 613-248-3605 for a registration form, or have a counsellor assist you with the registration process, or
    • click here to complete the on-line registration process.

It’s easy, fast, and accessible 24 hours on the Internet.

By registering once, families can put their children on several waiting lists for child care spaces at the same time.  (Each child can be registered with up to 9 different licensed child care centres and/or 6 licensed home child care agencies.)


Please Note

    • You should only register once for each child
    • If you are already registered and would like to make changes to your file, please contact Child Care Information.
    • Registering with the Centralized Waiting List does not guarantee you a child care space. Each child care service retains control of its own waiting list. It is the responsibility of the child care service to contact parents when a space becomes available.
    • Parents may want to contact and visit the child care programs they are interested in for more information.

Hours & Contact Information

Hours of Operation

Monday to Friday; 8:30 a.m. to 4:30 p.m.


How to Contact Us

Our office is located at
700 Industrial Ave., Suite 600
Ottawa, Ontario
K1G 0Y9

Tel. 613-248-3605
Fax 613-736-9606
E-mail: cci@afchildcare.on.ca